Conditions of Use

PREAMBLE

This website is owned by Rockaedron whose main office is at 137 Grande Rue Saint Michel 31400 Toulouse. The following conditions define the rights and obligations of the Rockaedron and of the buyer, called customer. A customer is a natural person who is not a trader. The website www.rockaedron.com reserves the right to modify the conditions, without notice. The conditions will be updated according to the modifications.

DEVELOPPMENT OF THE AGREEMENT

As soon as the confirmation of order, which confirms all details related to the order, has been received, the customer is legally bounded by contract with Rockaedron. The products sold on www.rockaedron.com are available for all the countries.

PRICE

The prices shown on our website include the VAT for all countries of the European Union but does not include the delivery costs. Prices are given in Euro.
Price can be modified without notice.

PAYMENT

Any article bought on the website www.rockaedron.com/shop can be paid with credit card. Payments are processed through Paypal exclusively.
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DELIVERY AND SHIPPING

We deliver the ordered products at the address given by the customer. It is very important to check its correctness. If the product has to be shipped again because of an incorrect address, the customer will assume the delivery costs. The delivery costs are calculated according to the weight of the order. If the order is equal or higher than 100 €, Rockaedron will assume all delivery costs. The products are shipped two times a week (on Monday and Thursday). The delivery won’t exceed 10 days for shipping in mainland France.

RETURNS

To return a product, the customer should send a email to Rockaedron to explain the reason of the return. When both parties agree, the customer can send the product at his charge. If the product is returned because Rockaedron made a mistake (size, reference, color…), Rockaedron is committed to refund the delivery costs and to send a new product at its charge. The customer can also ask for a complete refund of the order. The returned product must be unworn and in its original packaging. If the concerned product does not respect these conditions, the product will be returned to the customer at his charge. For further information concerning returns, please send an email to rockaedron@gmail.com.

RIGHT OF WITHDRAWAL

If the customer is not satisfied by the product, he has a withdrawal delay of 7 days after receiving the products. Rockaedron will refund the amount of the returned product and the delivery costs the later 30 days after recognition of the withdrawal right. The customer can choose between a total refund and a product exchange. The delivery costs for the return are at the charge of the customer. The returned product must be unworn and in its original packaging. If the product is damaged, it will be sent back to the customer, at his charge.

RESPONSABILITY

Rockaedron cannot be held responsible for events that prevent the normal execution of the contract and/or that are attributable to the customer, a third party or in case of force majeure. Moreover the website www.rockaedron.com/shop can contain inaccuracies or translation mistakes, for which Rockaedron cannot be held responsible. Rockaedron is not responsible for the other websites that the customer may visit through www.rockaedron.com/shop. If a condition is considered as not legal and null, this will not mean that the other conditions are null.

APPLICABLE LAW

The French law is applicable for the contract between the customer and Rockaedron. In case of litigation, the contract falls under the French jurisdiction.

INTELECTUAL PROPERTY

Rockaedron owns the website www.rockaedron.com. All graphic designs, texts and, generally speaking, all elements of the website www.rockaedron.com/shop are owned by Rockaedron or its providers. All graphic designs on the clothes and on the website www.rockaedron.com/shop are owned by Rockaedron and cannot be copied. All names, logos, brands and titles used on this website are registered trademarks or brand names of their owners.

PERSONAL DATA

The information asked on the website www.rockaedron.com/shop during an order or the inscription to our newsletter is as follows: name, address, phone number and customer id. Moreover information will be collected during visiting the website www.rockaedron.com/shop thanks to cookies (browsing witnesses). The personal data collected will be exclusively used for the website www.rockaedron.com/shop to offer a better service and to achieve the deliveries. Rockaedron engages not to give or sell these data to any third party without the approval of the customer. The customer can access, modify and refuse the treatment of his personal data. In order to use this right, please write to: rockaedron@gmail.com. The customer can also stop the subscription to our newsletter and mailings.


Rockaedron – 137 Grand Rue Saint Michel – 31400 Toulouse – 75267243600017 – APE: 526B
Last update : 01/01/2013